Career Openings >> Customer Service Representative
Customer Service Representative
Summary
Title:Customer Service Representative
ID:72517
Division:Government
City:North Las Vegas
State:Nevada
Description
We are looking for a customer service representative with a previous background in billing and collections. In this role, you will be working in a call center performing collections, data entry, and light cashiering duties. 

Responsibilities:
  • Directly deal with the customers through various ways: face to face, by phone, by electronic mails responding to account and billing inquiries and adjustments, requests for service and other issues related to utility services
  • Routine accounting work processing the receipt of customer payments via mail, in-person and online, and the posting of cash receipts utilizing utility software, invoicing and accounts receivable documentation, maintenance, and reconciliation.
  • Basic computer applications using the computer to prepare documents, data entry, and e-mail.
  • Manage the customers’ accounts; including setting up the new account, utility billing, adjustments, finalizing account, and any additional billing required.
  • Basic clerical work including, but not limited to, typing, filing and organizing, record keeping, basic mathematics, and accounting techniques.
  • Arrange meetings between customers and management and follow up on the outcome of those meetings.
  • Perform various accounting, financial, and collection functions as required.
Ideal Candidate will have...
  • High School Diploma or GED
  • 2 years of customer service background that includes collections, bookkeeping or accounting, and clerical experience. 
  • Type 40 WPM
  • Strong organizational and analytical background

Salary:  $14.00 / hr. 
This opening is closed and is no longer accepting applications
Powered by ApplicantStack