Order Desk (Customer Service) Representative / Office Administrative Assistant

Location: Carrollton, TX
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Pay: $20/hr
 

Job Summary:
We are seeking a reliable and customer-focused Order Desk / Office Administrative Assistant to support customers and internal teams throughout the order process. This role handles customer inquiries, order entry, coordination with sales and warehouse teams, and general office administrative duties.

Responsibilities:

• Assist customers via phone, email, and in person

• Enter and manage sales orders and price quotes

• Coordinate with Sales, Accounting, and Warehouse teams

• Process returns and RMAs

• Maintain office and warehouse supplies

• Assist Branch Manager with scheduling and office functions

Qualifications:

• Associate degree or equivalent experience preferred

• 2+ years customer service experience preferred

• 3+ years administrative experience preferred

• Strong communication and organizational skills

• Proficient in Microsoft Office (Excel), Gmail/Google Calendar

• QuickBooks experience a plus

• Typing speed: 45 WPM

Work Environment:
Office setting; primarily seated with occasional lifting (up to 10 lbs).