Come and join our team as a Sales Support Specialist!

We are seeking someone who will be responsible for managing and supporting the salesmen accounts. The position is also responsible for handling general reception and office administration tasks

Shift and Work Schedule:

• Monday - Friday 8am - 5pm

Rate of pay for this position:

• $24 per hour 

Essential Job Responsibilities:

• Support the assigned sales representatives with daily status updates
• Manage accounts – Set up, update changes, update pricing, and monitor margins on the account
• Troubleshooting transactions, order history, and online orders
• Key in orders from customers and salesmen (phone, fax, or email).
• Key in samples and returns
• Managing and set up online account
• Set up CPM and Rebate contracts
• Work closely with internal/external customers to build and maintain customer loyalty
• Provide basic product information to customers
• Understand product and service offering available to customers
• Some inside sales required
• Product training and research
• Problem solving/decision making skills – ability to decide on best course of action required to solve the problem
• Other duties as assigned from time to time
• Provide exceptional customer service.

Requirements:

• Must have at least 6 months to 1 year of recent related experience 
• Organizational skills and strong attention to details
• Strong verbal and written communication skills, bilingual a plus
• MS Office proficiency