Job Summary

We are seeking a detail-oriented and proactive Freight Forwarder to manage and coordinate international and domestic shipments. The ideal candidate will oversee the end-to-end logistics process, ensuring timely, cost-effective, and compliant movement of goods while delivering excellent customer service.

Key Responsibilities

• Coordinate air, ocean, and ground freight shipments from origin to destination

• Prepare and review shipping documentation (B/L, commercial invoices, packing lists, COO, etc.)

• Ensure compliance with customs regulations, import/export laws, and trade requirements

• Communicate with carriers, customs brokers, warehouses, and overseas agents

• Track shipments and proactively resolve delays or issues

• Negotiate rates with carriers and vendors to optimize shipping costs

• Provide accurate shipment status updates to customers

• Maintain shipment records and update internal systems

• Handle cargo insurance, claims, and discrepancies when necessary

Qualifications & Skills

• 2+ years of experience in freight forwarding or logistics (preferred)

• Knowledge of Incoterms, customs procedures, and international trade regulations

• Strong organizational and time-management skills

• Excellent written and verbal communication abilities

• Proficiency with logistics software and Microsoft Office

• Ability to multitask and work in a fast-paced environment

• Problem-solving mindset with strong attention to detail